Room Attendant

Job Introduction

Room Attendant

Creating welcoming spaces for every guest

Royal Berkshire, a part of the Exclusive Collection, is a luxury property in Ascot that radiates refined elegance and timeless charm. Every corner reflects attention to detail and a commitment to exceptional experiences.

You will join as a Room Attendant, ensuring our guest rooms are beautifully presented, comfortable and maintained to the highest standards. Your attention to detail and pride in your work play a key part in creating a welcoming environment for every guest.

At Royal Berkshire, we believe in rewarding our team for their passion and dedication. As a Room Attendant in our team, you'll enjoy:

• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

Our Room Attendant will: 

• Clean and present guest rooms, bathrooms and corridors to consistently high standards
• Change bed linen, restock amenities and follow property presentation guidelines
• Report maintenance issues, lost property and safety concerns promptly
• Maintain housekeeping trolleys, equipment and storage areas in a tidy, organised state
• Support linen movement, replenishment and room readiness during busy periods
• Demonstrate warm, professional interactions when encountering guests
• Follow all cleaning procedures, COSHH, manual handling and safety protocols

Person Specification

Our ideal Room Attendant will have: 

• Strong attention to detail with pride in maintaining high cleanliness standards
• The ability to follow procedures and manage time effectively
• Be comfortable handling manual, repetitive and physical tasks
• Good time keeping and be committed to consistent service
• A friendly, respectful approach when interacting with guests and colleagues
• The ability to work independently while contributing positively to the team

Why Exclusive Collection?

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

If you take pride in creating immaculate guest bedrooms and maintaining the highest standards of cleanliness, we'd love to hear from you!

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.